General Manager | Clinical & Service Quality

Randstad Healthcare is proud to partner with a leading, mission-driven Not-for-Profit provider in Western Australia to appoint a General Manager of Clinical & Service Quality.

Reporting directly to the Executive Director, you will provide high-level leadership across clinical performance, compliance, and excellence. This is a "seat at the table" role where you will embed a culture of contemporary practice and sustainable growth across a diverse and geographically dispersed portfolio.

Key Accountability Areas

• Strategic Clinical Governance: Drive a culture of excellence and practice that ensures peak regulatory achievement and contemporary evidence-based delivery.

• Operational Excellence: Align clinical practice across multiple operational units, ensuring consistent quality, education, and knowledge-sharing strategies.

• Risk & Compliance: Embed sophisticated quality measurement and monitoring strategies to mitigate risk and ensure business scalability.

• Stakeholder Engagement: Proactively build robust relationships with internal leaders, families, government bodies, and commissions to enhance the organization's reputation.

• People Leadership: Provide coaching and mentorship to Managers across Allied Health, Compliance, and Clinical Excellence to build workforce capacity and resilience.

What You Bring

We are seeking a candidate who aligns with strong community values and possesses the clinical authority to lead large-scale teams.

• Qualifications: Minimum Bachelor’s degree in Health; additional qualifications in Management or Leadership are highly desirable.

• Clinical Registration: Current, unconditional AHPRA registration (Registered Nurse).

• Leadership Experience: Significant management experience in a senior clinical development or leadership position, ideally within Aged Care, Disability, or Community services.

• Expertise: A proven track record in designing and implementing clinical strategies and leading person-centered, quality-compliant services.

• Influence: Exceptional partnering and advocacy skills with the ability to influence at a Board and Executive level.

Why Apply?

• Competitive Executive Salary: $160k + Super + NFP benefits that significantly increase your take-home pay.

• Impactful Leadership: Lead a multidisciplinary team including Allied Health and Clinical Excellence specialists.

• Beautiful Location: Based in a modern office in West Perth, offering a fantastic lifestyle in a sun-drenched, vibrant city.

• Mission-Driven Culture: Join an organization that values Integrity, Compassion, and Justice.

Requirements

• Current Driver’s Licence.

• National Police Clearance (obtained within the last 6 months).

• Satisfactory completion of Aged Care Key Personnel Screening.

How to Apply

If you are a quality-driven leader ready to take on a career-defining role in a beautiful location, we want to hear from you. Or call on 03 86307421 to have a confidentail chat!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.